Co-Founders
Kate Pawlowski – Founding Partner
Kate always loved to organize and perfected her de-cluttering skills on her childhood friends’ bedrooms, but it wasn’t until her early twenties that she realized she could get paid to do it. After graduating from college, she was hired by a family friend to manage the move of a five-story townhouse to another state. Kate soon realized that her direct questions about her first client’s belongings were really questions about why we keep things even if they don’t work for us. Kate’s training in psychology allowed her to understand the deep-seated reasons why people hold on to possessions even when they cause problems, and realized this might be the seed for a business idea. After booking her second job and realizing she couldn’t do it alone, she called in the person who had taught her everything she knew about organizing—and life in general—her mom, Ann. And so Done & Done Home was formed. Kate holds a BA in Psychology from The New School and is a graduate of The Nightingale-Bamford School on Manhattan’s Upper East Side. She’s a mom to two young boys.
Ann Lightfoot – Founding Partner
Born and raised in the Midwest, Ann is an eternal optimist with an endless interest in the human experience. After returning to New York after nine years in London, she started her own company, A Better Birth, and worked for five years as a doula in New York, alleviating expectant mothers’ fears and supporting them during pregnancy and the labor process. Her experience in shepherding clients through times of stress and great life change makes the emotional side of organizing work second nature to her. Always comforted by an organized home, Ann was thrilled when her daughter, Kate, called for help with an decluttering and inventory job. As one job followed another, their business was born. Ann works closely with all clients and her attention to their life stories and experiences with organization has lead Done & Done Home to have a nearly perfect hire rate after in-person consultations. Ann Lightfoot holds an MFA from The New School and a BA from Loyola University. She is a proud grandmother to Kate’s sons, James and Charlie.
Office Team
Meri MacEacheron
Meri was born and raised in New Jersey. After graduating from Lafayette College with a BA in English Literature, Meri began her career working in ad sales in New York City. She then ventured to the West Coast to explore all that San Francisco had to offer. Meri built her career in the Bay Area and spent over 12 years working for a large tech company in advertising sales, business operations and client services, where she also met her husband Darby. After many years in San Francisco, they purchased their first home in Oakland which is when Meri realized her passion for home interiors and her desire to create functional and beautiful spaces. As their family grew, she tackled many remodels and design projects in their 1920’s East Bay home. When Meri and her husband decided to move back East to be closer to family, Meri de-cluttered, packed and staged their home which expedited the sale and increased the value. She is currently (and slowly) remodeling their NJ home one room at a time.
Meri has always enjoyed helping friends and family problem solve, organize and brainstorm ideas, and brings to Done & Done her expertise of project management, attention to detail and love of organization!
Meg Koett
We didn’t have to search far when we were looking for someone to head up our marketing department. Meg Koett comes to us by way of family; sister to Ann and aunt to Kate, her hire was a no-brainer. We needed someone who knew us well enough to represent our brand and who better than a woman who has literally been there since day one?
Meg is a graduate of Ripon College but decided early on to work from home while raising her two children. The co-founder of Jam Custom Handbags, Meg learned how to work with clients, how to advertise a brand and how to sell products online. After a successful run of five years, Jam closed their doors and Meg was available to put her knowledge to work for Done & Done. She will be working on our social media presence and will be contributing to our website content.
Marissa Feldman
Marissa was born and raised in Cincinnati, Ohio. After earning her degree in Fashion Merchandising and Business from The Ohio State University, Marissa moved to New York City to pursue a career in the fashion industry. With her knack for building relationships, managing a team, and her organizational skills, she quickly grew as a leader in the industry. In addition to several moves within the city, Marissa oversaw the complete renovation, design, and move from a 2 bedroom apartment into a 4 bedroom townhouse in Brooklyn. She knows first hand the calm that an organized home can bring to a chaotic and busy life.
Associates
Macky Henesey
Macky Henesey was born and raised in Seal Beach, California. She grew up playing competitive tennis, swimming, running and was a recruited field hockey player at UC Davis. When the beaches beckoned she returned to southern California to graduate with a degree in Psychology from Cal State Long Beach. She then ventured east to begin a career in public relations and advertising in Washington, DC. She met her husband Mike there and they moved shortly thereafter to New Canaan, CT where they’ve lived and raised their three children over the last 25 years. Macky has organized her home, her three kids rooms (repeatedly!), countless dorm rooms and parts of many friend’s homes. Macky has volunteered extensively and her work has spanned from the New Canaan Garden Club to the Waveny Care Center to National Charity League. Professionally she’s taken on the reorganization of a filing system in a law firm’s Westchester County office. Having organized everything from lace to lawsuits there’s not much that intimidates this one!
Katie Hammond Up until a few years ago, Katie had an entire plastic bin full of all the letters and cards she had ever received. This was one of many boxes that she repeatedly moved from home to home, but rarely opened or enjoyed. Determined to make the most of a spring cleaning, Katie dedicated hours to reading through each letter and card. Ultimately, she ended up with one ziplock bag and felt like she could breathe more easily. This inspired Katie to approach the rest of her belongings in the same way, thoughtfully downsizing and letting go. Katie has recently relocated to East Hampton, NY and is excited to be a part of the Done and Done team. Katie has a Bachelor’s degree from the University of Wisconsin- Madison and a Masters degree from the Silberman School of Social Work at Hunter College. Prior to her position with Done and Done, Katie worked as a counselor and advocate for survivors of domestic violence, foster care youth, incarcerated adolescents and adults, and residents of long-term care facilities through numerous non-profit organizations.
Megan DeeKatie Hammond’s older sister, Megan, is also a native New Yorker who grew up in Greenwich Village. She received her BA in History from Hampshire College but after graduation found she was more interested in food then the Cold War and enrolled in the culinary arts program at The New School. Megan worked in the food industry for 13 years. She meet her husband while working for Eli Zabar at EAT, was a chef for several NYC catering companies and had dozens of private clients as well. For the past 23 yearsMegan has lived in Prospect Heights Brooklyn with her husband Marko and their two children Gabe and Vlajko. With the birth of her second child Megan focused her attention on her family and doing her best to maintain a sense of order in their lovely but not enormous Brooklyn apartment. The first thing most people asked when they visited was “ where is all your stuff?” Megan became a master at pairing down and a favorite neighbor to families with younger children who were the beneficiaries of loads of hand me downs.
Recently Megan and her family purchased a 2,800 square foot apartment in the same building and together with her husband they transformed a hoarders nightmare into a modern masterpiece. And still visitors ask “ where is all your stuff?”
Heather McDonnell
Heather was born and raised in Xenia, Ohio. A graduate of Vanderbilt University with a BA in Communications, she began her career in New York City at a startup media company. During her ten years there, she held various positions and ultimately became the Director of Investor Relations when the company became public. She then went on to Bear Stearns to work in Investor Relations.
Heather met her husband Mark in New York City and they reside in Glen Cove, New York. Having raised three children, Reed, Claire and Jeffrey, she is now keenly focused on her natural organizational skill set. A master of packing, organizing and minimizing comes from years of moving her three children in and out of boarding schools and colleges. She loves going to her friend’s homes; emptying closets, cupboards and even rooms to reorganize and create a less cluttered living experience. Heather is a minimalist at heart.
This past year Heather has consolidated and organized her entire collection of photos. She took it one step further and for Christmas, had her children’s grade school artwork scanned, duplicated and made into a beautiful coffee table book. She is currently transcribing and creating a book of letters sent from her grandfather to her grandmother during the First World War. Clearly Heather has a passion for order and on any given day you will find her reorganizing a closet or another drawer.
She has renovated and decorated four homes and is always excited for a new project.
Lise Reddin
Born and raised in Denmark, Lise came to the United States for a six month visit in the 1980s in order to improve her English. She met the man who would become her husband within two months of arriving and lucky for Done and Done, she stayed. After graduating from UConn with a degree in Design and Resource Management with minors in Psychology and French, she eventually settled in New Canaan where she raised her two children. After years of homemaking and extensive volunteer work (Red Cross, National Charity League, Girl Scouts and NC Garden Club) Lise’s friend, Macky Hennessy, suggested she reach out to Ann and Kate and bring her organizing talents to Done and Done. Lise did her training hours in record time and very quickly became an invaluable member of the team.
Erin Gustafson
Erin grew up with a father who labeled the shelves in the refrigerator and a mother who kept the house spotless while raising 10 happy kids. You could say that organizing is in her DNA. If you invite her to your house and you’re willing to let her look inside your cabinets, she’ll reorganize them in a New York minute. As a professional organizer, she has a gift for seeing solutions fast. She has worked with clients of all ages and stages of life—upsizing, downsizing, reorganizing homes for grace and simplicity. She’s thrilled to be on the team of Done and Done, and ready to help you reclaim your space.
Ann is thrilled to welcome Erin to the Done & Done team. Who would’ve known that a friendship that started 45 year ago at St Norbert’s in Northbrook, IL would result in professional collaboration all these years later?
Christyn Whitney
Christyn was born in San Antonio, TX but grew up in central Connecticut.
After completing her Math/Economics degree at Union College (NY), where she met her husband, Christyn began her professional career in Boston. A job relocation soon took the young couple to NYC. After more
than ten years in the investment industry Christyn made the jump to being her family’s Chief Domestic Officer while home raising her three children.
With her kids now teenagers, her organizational and managerial skills are
truly put to the test with them attending three different schools in three different states. She’s become a master packer/unpacker of bedrooms and dorm rooms, and is excited to bring her skills to Done and Done.
Jeanne Messing
Jeanne was born and raised in St. Louis, Missouri but also frequently visited her dad and new family in NorthernCalifornia. All that traveling for parental visits had its many perks, as Jeanne quickly learned how to master the art of packing the essentials into a suitcase and make a nest fit for any bird.
Jeanne earned her BFA from Syracuse University and later moved to NYC where she worked for artist Kris Ruhs making jewelry for Bergdorff Goodman, Corso Como 10 and private clients. She also started her own accessories business making eye-glass chains which sold in Henri Bendel’s, Robert Marc Opticians in NYC and Rodeo Drive in LA.
Jeanne attended the School of Visual Arts post baccalaureate in Art education and went on to teach art to children ranging from preschoolers to 8th graders until she married her husband Fred. Jeanne has extensive experience with all aspects of the home, from purchasing, selling, designing and renovating. She has designed and renovated many projects in her own home while also helping friends declutter, organize, and make decorating decisions. Jeanne also had a 12 year real estate venture in Red Hook, Brooklyn. It also doesn’t hurt that according to astrology, her birth chart has 6 houses in Virgo, making her exceedingly detail oriented!
Gail Greenberg
Born and raised in Montreal, Gail embodies the character traits of a true Canadian, nice, helpful, with a sense of humor. As a young girl, Gail would organize her grandmother’s dresser drawers during visits to her apartment. Gail loved their interactions as she worked. Making improvements to someone’s space and listening to the stories of their life proved to be a meaningful experience.
Many years later, Gail chose to study Architecture and got her degree at McGill University. In New York, Gail learned the ropes working for an Architect, designing and project managing high-end residential projects in Manhattan.
Gail delights in collaborating with others to re-imagine a space and then witness the impact of the transformation on someone’s life. She brings her architectural skills of space-planning and visioning, and her enjoyment of brainstorming with clients and a team, to her work with Done and Done. Gail currently volunteers at the Brooklyn Public Library, assisting the Curator of Visual Art Programming on rotating exhibition projects. She lives in Prospect Heights, Brooklyn with her husband, also an architectural designer, and daughter, who is almost off to college. There is always an improvement project to work on at home.
