Tara’s knack for transforming spaces began in childhood, moving frequently across the U.S. and Europe with her chemical engineer dad, stay at home mom and five sibilings. With each move, whether transitioning between large homes or cozy apartments, Tara was amazed by her mother’s ability to create organized and welcoming spaces in just a matter of days. Her mother’s mantra, “Pack one box and take only what you love,” instilled in Tara a profound appreciation for meaningful belongings and the art of decluttering. After earning a degree in history and fine arts from SMU, Tara’s journey led her from San Francisco to Boston and, finally, to New York, where she pursued a rewarding career in education. Known for her meticulously organized classrooms, Tara soon became the go-to person for helping colleagues revamp their spaces. With her three kids now in college, Tara is thrilled to focus on helping clients create welcoming, beautifully functional homes. In her downtime, she loves visiting her family around the globe with her husband and their spirited Labrador, Bear.
Sharon was born in the US and moved to France as a child, becoming fluent in French. After her formative years in Europe, her family settled in New Canaan, CT. Sharon attended Providence College and discovered her passion for marketing, leading to roles in London, Paris, Frankfurt, and the US.
After earning her MBA from Thunderbird School of Global Management, Sharon and her husband, Tom, moved to New Canaan, CT where they raised their two children. She has organized her home, her children's rooms, dorms, and apartments. She has a unique talent for re-imagining spaces and witnessing the positive impact of these transformations. Even in her volunteer activities, Sharon brings her organizational skills to Planet New Canaan's Swap Shop, making it easy for customers to find what they need.
Professionally, Sharon has managed complex marketing campaigns and led projects requiring meticulous organization. From marketing plans to family vacations, there's not much that intimidates Sharon. Her diverse experiences and dedication make her a force in both her professional and personal life!
Ulrike was born & raised just outside Hamburg, Germany, in a small town where her father was a doctor and her mother commanded a household of six. Her parents both came from large families and her childhood was filled with visits to grandparents, aunts, uncles and cousins.
In college, she studied History, French and Design from 1988-1992 at the University of Augsburg and the Fachhochschule Hildesheim where she received a Fulbright Scholarship for Design. From 1994-1996 Ulrike worked as Art Director at The Lacey Group, Minneapolis, MN and she worked as Art Director at Pluzynski & Associates, Inc. from 1997-1999.
After years of dealing with tight deadlines, she decided to focus on her 3 children full-time. Her husband’s career in the Museum World was blossoming and it was a true gift for her to be able to stay at home. Ulrike's oldest son finished college in May 2022, her middle son goes to "The New School" for Classical Music and her daughter is a Freshman in High School. Her passion is Real Estate Investments: She had the privilege of renovating/flipping small Real Estate Investment since arriving in NYC and she considers it a blessing even though it comes with its highs & lows.
Who knew that she would end up raising true New Yorkers, coming from a small town near Hamburg, Germany - all because of her wanderlust and staying open to the unexpected and to embrace the twists and turns along the road.
I started my career as a style editor at Condé Nast, and moved on to be President of a gallery and photo studio in Chelsea.
Most recently, I’ve collaborated with my partner in real estate development and design. We’ve worked on townhouses in Brooklyn, a farm in upstate New York, and multiple beach homes in New Jersey.
As much as I love to work outside the home, the most rewarding and challenging aspect of my life is raising my four children. They’ve patiently moved with us on many projects and tolerated living in multiple construction sites!
I’m thrilled to be part of the Done & Done and to watch the company grow and prosper!
The living room is my favorite space because we have an open floor plan that overlooks Brooklyn Bridge Park and the NYC Bridges. It’s the perfect room to entertain family and friends because while I’m cooking, we can all hang out together and enjoy the view.
People might have guessed that Stephanie would eventually become an organizer. In high school, she kept a record of every outfit that she wore on a piece of paper in her closet! Fast forward several years to when Stephanie met her husband Dan – set up by their respective Croatian families. Six homes, three children + one dog later, Stephanie lives in Connecticut with her husband and their three children. Stephanie keeps busy organizing their two college boys and high school daughter. When not working, she enjoys swimming, rowing, biking, gardening and volunteering with Meals on Wheels, the New Canaan Garden Club, the Congregational Church of New Canaan and Waveny Care Center. Stephanie is very thankful for team members Lise and Louise for helping to bring her on board!
As a young girl growing up in the suburbs of Cleveland, OH Judy would marvel at her grandmother, who every time she visited, would clean out and reorganize her parent’s refrigerator. She inherited the organizing gene and enjoyed cleaning out and reorganizing her bedroom in between school terms. Much to the delight of friends and family she has carried on the tradition of her grandmother by leaving them with the gift of a reorganized linen closet or pantry after her stay.
Judy graduated from Miami University in Oxford, OH with a B.A. in International Relations with a concentration in Political Science and History. She immediately moved to Washington, DC where she lived for several years before moving to NYC with her husband. She had a career in politics and marketing before becoming a stay at home mom after the birth of their triplets. Over the years she has worked as a small business consultant and fundraiser at her children’s schools.
Judy enjoys working with clients in finding homes for their special things and helping them realize a more organized home. She is looking forward to transforming her own family apartment into a adult family living space now that her children are college bound. Judy lives in Prospect Heights Brooklyn and near Hudson, NY with her husband.
Born and raised in Montreal, Gail embodies the character traits of a true Canadian, nice, helpful, with a sense of humor. As a young girl, Gail would organize her grandmother’s dresser drawers during visits to her apartment. Gail loved their interactions as she worked. Making improvements to someone’s space and listening to the stories of their life proved to be a meaningful experience.
Many years later, Gail chose to study Architecture and got her degree at McGill University. In New York, Gail learned the ropes working for an Architect, designing and project managing high-end residential projects in Manhattan.
Gail delights in collaborating with others to re-imagine a space and then witness the impact of the transformation on someone’s life. She brings her architectural skills of space-planning and visioning, and her enjoyment of brainstorming with clients and a team, to her work with Done and Done. Gail currently volunteers at the Brooklyn Public Library, assisting the Curator of Visual Art Programming on rotating exhibition projects. She lives in Prospect Heights, Brooklyn with her husband, also an architectural designer, and daughter, who is almost off to college. There is always an improvement project to work on at home.
Jeanne was born and raised in St. Louis, Missouri but also frequently visited her dad and new family in NorthernCalifornia. All that traveling for parental visits had its many perks, as Jeanne quickly learned how to master the art of packing the essentials into a suitcase and make a nest fit for any bird.
Jeanne earned her BFA from Syracuse University and later moved to NYC where she worked for artist Kris Ruhs making jewelry for Bergdorff Goodman, Corso Como 10 and private clients. She also started her own accessories business making eye-glass chains which sold in Henri Bendel’s, Robert Marc Opticians in NYC and Rodeo Drive in LA.
Jeanne attended the School of Visual Arts post baccalaureate in Art education and went on to teach art to children ranging from preschoolers to 8th graders until she married her husband Fred. Jeanne has extensive experience with all aspects of the home, from purchasing, selling, designing and renovating. She has designed and renovated many projects in her own home while also helping friends declutter, organize, and make decorating decisions. Jeanne also had a 12 year real estate venture in Red Hook, Brooklyn. It also doesn’t hurt that according to astrology, her birth chart has 6 houses in Virgo, making her exceedingly detail oriented!
Originally from the South and educated in the Midwest, Louise moved to New York after college. With a can-do attitude and lots of energy, she worked in sales for clothing manufacturers selling to everyone from major department stores to golf pro shops. Eventually Louise left the city for Connecticut and raised/managed/organized four children, one husband, countless pets, moves and renovations. These days she still volunteers in town (Meals on Wheels, National Charity League and the New Canaan Garden Club) but has found as her children have grown, she has much more free time. Louise is now thrilled to be able to bring her organizational and management skills, positive attitude and high energy to work at Done and Done.
Born and raised in Denmark, Lise came to the United States for a six month visit in the 1980s in order to improve her English. She met the man who would become her husband within two months of arriving and lucky for Done and Done, she stayed. After graduating from UConn with a degree in Design and Resource Management with minors in Psychology and French, she eventually settled in New Canaan where she raised her two children. After years of homemaking and extensive volunteer work (Red Cross, National Charity League, Girl Scouts and NC Garden Club) Lise’s friend, Macky Hennessy, suggested she reach out to Ann and Kate and bring her organizing talents to Done and Done. Lise did her training hours in record time and very quickly became an invaluable member of the team.
Macky Henesey was born and raised in Seal Beach, California. She grew up playing competitive tennis, swimming, running and was a recruited field hockey player at UC Davis. When the beaches beckoned she returned to southern California to graduate with a degree in Psychology from Cal State Long Beach. She then ventured east to begin a career in public relations and advertising in Washington, DC. She met her husband Mike there and they moved shortly thereafter to New Canaan, CT where they’ve lived and raised their three children over the last 25 years. Macky has organized her home, her three kids rooms (repeatedly!), countless dorm rooms and parts of many friend’s homes. Macky has volunteered extensively and her work has spanned from the New Canaan Garden Club to the Waveny Care Center to National Charity League. Professionally she’s taken on the reorganization of a filing system in a law firm’s Westchester County office. Having organized everything from lace to lawsuits there’s not much that intimidates this one!
We didn’t have to search far when we were looking for someone to start up our marketing department. Meg Koett comes to us by way of family; sister to Ann and aunt to Kate, her hire was a no-brainer. We needed someone who knew us well enough to represent our brand and who better than a woman who has literally been there since day one?
Meg is a graduate of Ripon College, but decided early on to work from home while raising her two children. The co-founder of Jam Custom Handbags, Meg learned how to work with clients, how to advertise a brand and how to sell products online. After a successful run of five years, Jam closed their doors and Meg was available to put her knowledge to work for Done & Done.
Favorite space: My favorite space in my home is my exercise room. It’s very small but it has a ton of natural light so I always feel better after spending some time in there working out and getting my thoughts together!
Emilie Stoll is a born and bred New Yorker. With close ties to the Eastern end of Long Island, Emilie has an appreciation for both city and country living. With an early love for organizing in her closet-sized NYC bedroom, Emilie never tires of the satisfaction of decluttering one's life, both physically and metaphorically. Emilie received her Bachelor's degree from Connecticut College where she pursued her love of dance. This took her to lead the marketing department at Dance Magazine prior to joining the Done & Done Team. Though Emilie needs only one winter coat and one set of pans, she values the importance of those sentimental silk scarves from grandparents and those gosh darn hand written letters. Emilie lives in Manhattan with her fiancé and their blind bunny Cooper, and is poised to continue to delve deeper into the power of human connection and building community.
With a background in event management and hospitality, Lauren recently transitioned from planning and executing corporate meetings and special events to professional home organization. Lauren uses her trademark skills of problem solving, creativity, and flexibility to help Done & Done clients. She excels at logistics and operations, and her attention to detail means that projects go smoothly from concept to completion.
Good at wearing multiple hats, Lauren is adept at responding quickly to changing circumstances, always maintaining an upbeat, can-do attitude. As the Client Experience Manager, she specializes in customer service that nurtures positive, productive relationships with both clients and suppliers.
With a degree in Art History, Lauren has also had the opportunity to work onsite at various cultural institutions including the Museum of Modern Art, the Gracie Mansion Conservancy, and the Pennsylvania Academy of Fine Arts (Pafa).
Lauren holds a bachelor’s degree from Lafayette College and a certificate in meeting planning from Temple University. Lauren, her husband and her two young daughters recently moved and she is excited to renovate, decorate and apply what she is learning at Done & Done to create a more organized home.
Meri was born and raised in New Jersey. After graduating from Lafayette College with a BA in English Literature, Meri began her career working in ad sales in New York City. She then ventured to the West Coast to explore all that San Francisco had to offer. Meri built her career in the Bay Area and spent over 12 years working for a large tech company in advertising sales, business operations, and client services, where she also met her husband Darby. After many years in San Francisco, they purchased their first home in Oakland which is when Meri realized her passion for home interiors and her desire to create functional and beautiful spaces. As their family grew, she tackled many remodels and design projects in their 1920’s East Bay home. When Meri and her husband decided to move back East to be closer to family, Meri de-cluttered, packed and staged their home which expedited the sale and increased the value. She is currently (and slowly) remodeling their NJ home one room at a time.
Meri has always enjoyed helping friends and family problem solve, organize and brainstorm ideas, and brings to Done & Done her expertise of project management, attention to detail and love of organization!
When we started Done & Done almost 10 years ago, we immediately realized that the amount of unwanted items was monumental. While we felt great helping our clients declutter their homes, we didn’t feel so great about the amount of trash we were generating.
After a couple of years of struggling on every job, the The Junkluggers reached out to us for a meeting and the rest is history! We’ve used them exclusively ever since, and not only do they make our jobs easier, they have the same commitment and sense of responsibility that we feel towards the environment.
If you’re struggling to declutter your home because you feel guilty about throwing so much away, we can’t recommend them highly enough! Read our interview below to learn more about this wonderful company and how they will deal with your unwanted items in a responsible way!
Interview With Zach Cohen, Owner Of The Junkluggers Of Manhattan & Brooklyn
D&D: What year did the Junkluggers start?
JL: The Junkluggers was started in 2004 by my older brother Josh. Josh & I got paid by a neighbor to remove their old couch. Right after finishing the job, the lightbulb moment immediately went on and we were off to something great. Because I was a teenager, I spent the next couple of years helping out during my summer/winter breaks with lugging, accounting, finance and payroll. In 2012, I was working for Deloitte as an auditor and my brother called me to ask me if I would be interested in becoming one of the first franchisees, which I then opened up The Junkluggers of Manhattan + Brooklyn in 2013.
D&D: Can you talk about the early years and if things are different now?
JL: The early days were very different from how things are done now. We started with two trucks and 6 luggers and everything was being done out of my apartment in the Upper West Side. Our focus was always on donating/recycling, but due to the lack of space at donation centers and being limited to whoever was in charge of accepting/rejecting donations, this was a difficult feat to complete 7 days a week. Fast forward eight years later, our company is located in Astoria, we have over 75 employees and 16 trucks and we’re very successful at donations. Over 80% of our 2020 customers received tax deductible receipts.
D&D: Was being green a focus for your company from the beginning?
JL: Like every new business, we knew what we wanted our mission to be but we needed time to grow and learn along the way. Our mission has always been donating and recycling as much as possible (on behalf of our customers). But in 2013, due to the cost of real estate in NYC and that our office was also my apartment, we were donating/recycling after every job. If we were unsuccessful with the donations, items that weren’t necessarily junk would have to be brought to a transfer station.
Fast forward 8 years later, all of the items are sorted and categorized in house, with 90% of the items going directly to 501(C)3’s through traditional donations. We’ve been very successful in our donation efforts. In 2020, The Junkluggers was able to donate over 29,000 items and completed over 500 pickups from non-profits directly from The Junkluggers warehouse in Astoria.
D&D: What cities are you located in? How many franchises are there?
JL: Due to the pandemic and people wanting to put their profession in their own hands, The Junkluggers has gone from having 20 franchisees in 2019 to over 60 franchisees in 2020. We’re now operating in 20 states across the country and by the end of 2021, we should should have a local franchise in every major city across America. We have a strong presence in the North East, Florida, Texas and California. If you are interested to hear more about franchising opportunities or where we service, check out Junkluggers.com.
D&D: Can you estimate how many items are donated each year?
JL: 2020 brought many obstacles with COVID and donation centers shutting down/not accepting nearly as much as usual. However, we still finished 2020 with over 29,000 donations and over 500 pickups at our warehouse from 501(C)3 organizations. If you booked with The Junkluggers of Manhattan and Brooklyn, there was an 80% success rate that you received a donation receipt.
Our team realizes that you would hire The Junkluggers versus another business because of our effort to donate and we do not take this lightly. We have built out our donation network so the entire NYC community can benefit from our customers gently used furniture/items/donations and we’re constantly looking to spread the love even more with more local organizations.
D&D: Can you tell us about your partnership with Habitat For Humanity?
JL: In 2019, The Junkluggers of NYC became a professional fundraiser for Habitat for Humanity. Part of becoming a professional fundraiser meant that we could now open up a store front (which we call our Remix Market branch) and sell some of the higher end items directly to the general public, with 10% of all proceeds going directly to Habitat for Humanity NYC.
D&D: We love the Remix Market! Are you having success with it?
JL: Yes! Remix Market encompasses our entire donation/recycling branch, which is a huge task to take on for all of the incoming donations received from our 16 trucks daily. 90% of all the items will go directly to a 501(C)3 through a free donation pickup at our warehouse and the other 10% will be sold through our Remix Market. We love the fact that we can give so many great items a second home and our customers love that their items won’t end up in a landfill. Check out our Instagram @remixmarketnyc to see the latest furniture and inventory.
D&D: What are you most proud of in relation to your business?
JL: I’m proud of a lot of things. This year was our true test with COVID and keeping our entire 75 employees on payroll even during the toughest financial times. Even though we believe NYC will come back stronger than ever, we never took lightly the fact that most of our employees have families and children, and the income generated from our business was what everyone was relying on to continue bringing food to the table.
I’m proud of how fast we pivoted our safety protocols to keep our customers and employees safe while trying to mitigate exposure as much as possible.
I’m proud of how many organizations we were able to help by providing gently used furniture (for free) enabling them to set up their home offices/classrooms/charities.
I’m proud that even though we complete tens of thousands of jobs a year, our customer service seems to consistently get even better and our value proposition has also gone up year-by-year.
I’m proud of the team we’ve built to handle everything under the sun from running operations 7 days a week, our strong sales team who can now provide competitive quotes for larger jobs before our luggers even arrive, our Remix team for circumnavigating donations when everyone else gave up or put donations on pause.
I’m proud that our team believed in our mission and believe that we’ve got bigger and better plans for 2021 (as long as everyone keeps wearing a mask!)
D&D: What is the strangest thing the Luggers have ever picked up?😳
JL: When you’re talking about an on demand service business and removing tens of thousands of items, we’ve taken away almost everything you can imagine. My favorite item that we’ve taken away recently was a 10 foot paper mache whale, which we were successful in donating to another organization!
You can see now why we’re honored to partner with The Junkluggers! We try every day, in both our personal and professional lives, to leave as small a footprint as possible. Knowing that there are other companies who share our desire to leave the planet better than we found it is incredibly rewarding!
If you need help getting ready for a move or just need to declutter your home, call them! Tell them Done & Done sent you 🙂
